Sr. Manager, ERM Program Office

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Job ID:
Job Category:
Risk Management
Relevant Work Experience:
Current Licenses / Certifications:
Position Located In:
IL - Chicago
Job Type:
Full Time

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Our Enterprise Risk Management (ERM) Program Office is looking for a Senior Manager to support their growing team in Chicago.  The ERM Program Office is responsible for both the ERM Framework that supports Schwab's risk management activities as well as the Strategic Plan which provides a roadmap for the long-term direction of ERM.  The ERM Program Office also has responsibility for Key Risk Policy maintenance, aggregate ERM Reporting, the New Products and Services Risk Assessments Program and the Incentive Compensation Risk Management Program. The Senior Manager will also play a key role in the capital stress testing process, regulatory coordination and CRM communications.

What you’ll do:

As a Senior Manager of the ERM Program Office, you may be required to take on responsibilities associated with any of the ERM program areas, including, but not be limited to the following: 

  • Creation of status reports on key ERM initiatives for presentation to regulators, senior executives, and Board level committees.
  • Coordinate processes to effectively document and monitor new products and services risk decisions, and governance and maintenance of key risk policies.
  • Periodic reporting related to Aggregate ERM Reports for presentation to senior executives and Board level committees.
  • Conduct research related to ERM Framework, standards, and financial services industry practices as assigned by the Managing Director of ERM Program Office and the presentation of results in an actionable format.
  • Assist with the creation of stakeholder training and/or support as deemed necessary to drive awareness and understanding of ERM.
  • Assist with the Risk and Control Self-Assessment process for the ERM Program Office
  • Assist in creation of top quality PowerPoint presentations for delivery to internal executives, external parties, and regulators.
  • Other projects as assigned by the Managing Director of ERM Program Office.

This is an individual contributor role reporting into the Managing Director of the Enterprise Risk Management Program Office.

What you have:

The following qualifications are required:

  • Bachelor’s degree and ideally 3 years of risk management or internal audit experience with a total of over 8 years of professional experience (with an advanced degree, we would require 3 years of risk management experience and a total of 6 years of professional experience).
  • Familiarity with the financial services oversight bodies, guidelines, laws, and regulations and the ability to review regulatory requirements and analyze risk impact to the organization and document conclusions.
  • Financial Services industry experience is required.
  • Strong project management skills required, with the ability to effectively manage several projects at once and identify and implement process improvements.
  • Sharp critical thinking skills (creative, strategic, and practical), ability to focus on the most vital areas, problem-solving skills, and strong business and relationship judgment.
  • Experience creating documents and reports that will be presented to an executive level audience.
  • Excellent document editing  abilities with a strong attention to detail.
  • Ability to travel occasionally - approximately 10%

The following qualifications are preferred:

  • Prior experience in policy management, operational risk, new product risk, board level reporting, or risk assessments. 
  • Adept at communicating at all levels with the ability to constructively engage a diverse group of people in a productive dialogue.
  • Excellent presentation skills with the ability to inform and persuade both orally and in writing.  Should be able to facilitate meetings with senior executives.
  • Proficient with Word, PowerPoint, Excel, Outlook, Visio, and risk management software packages.

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life


Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual’s status in any group or class protected by applicable federal, state or local law.

Position Located In:IL - Chicago
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.