Team Lead, Alternative Investment Custody Services

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Job ID:
20180321-1954
Job Category:
Brokerage Operations & Trading
Relevant Work Experience:
Brokerage Operations-2-5 yrs, Financial Services-less than 2 yrs, Brokerage Operations-less than 2yrs, Financial Services-2-5 yrs
Current Licenses / Certifications:
FINRA Series 63, FINRA Series 7
Position Located In:
AZ - Phoenix
Education:
HS/GED
Job Type:
Full Time
Description:

Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215
James D Hapgood
20180321-1954

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity: 

As an Alternative Investment Custody Services Team Lead, you will be responsible for supporting Alternative Investment Team Managers and a team of 8 – 10 AI Professionals with a goal of creating outstanding client experiences. 

What you’ll do: 

Your responsibilities will include: 

•Support team development through peer coaching of team members to promote excellence in delivering proactive, purpose-driven interactions with internal and external clients

•Support team managers in delivering optimal business results, including coaching employees on effective workflow management 

•Support team development by promoting and reinforcing training activities 

•Collaborate with the Team Leads to support change, drive consistency and share information, best practices, and other relevant topics 

•Support a team environment that fosters engagement and an achievement-oriented culture 

•Adapt proactively to the needs of the business by acting as a Subject Matter Expert and flexing assignments when needed 

•Build a brand of leadership and influence across business segments and locations 

•Passion for the client experience due to the sensitive nature of the clients we are servicing 

What you have: 

Technical/Functional Qualifications: 

•1 to 3 years of experience in the securities, brokerage or financial services industry 

•Familiarity with Alternative or Non-Standard Assets preferred 

•Passion for helping solve problems and overcome barriers 

•Excellent computer skills required.  Advanced in Microsoft Excel preferred 

•Strong understanding of risk management/analysis 

•Demonstrated ability to build and sustain strong business relationships 

•Active FINRA Series7/63 required 

•Must enjoy a detail-oriented position in a fast paced, continuously changing environment 

The work schedule for this position is Monday thru Friday. 

You demonstrate these behaviors:

  • Delivers Results – Delivers positive results regardless of circumstances, utilizing the right mix of analysis, judgment, agility, and urgency
  • Managing Change - Demonstrating support for innovation and for organizational changes needed to improve the organizations effectiveness; supporting, initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change   
  • Talent Developer - Actively fosters the growth and development of individuals
  • Balanced Risk Manager – Understands, owns, and optimizes risk with reward   

What you’ll get:

  • Comprehensive Compensation and Benefits package
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life 


Learn more about Life@Schwab.


Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.


Job Specifications
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: FINRA Series 63, FINRA Series 7
Relevant Work Experience: Brokerage Operations-2-5 yrs, Financial Services-less than 2 yrs, Brokerage Operations-less than 2yrs, Financial Services-2-5 yrs
Position Located In: AZ - Phoenix
Education: HS/GED
Job Type: Full Time

Category:Brokerage Operations & Trading
Activation Date: Friday, April 13, 2018
Expiration Date: Tuesday, May 1, 2018
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.