Business System Analyst

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Job ID:
Job Category:
Information Technology
Relevant Work Experience:
Accounting and Finance-2-5 yrs
Current Licenses / Certifications:
Position Located In:
TX - Austin, OH - Richfield
Job Type:
Full Time

Richfield - OH, OHRICH, 4150 Kinross Lakes Pkwy, 44286
Laura Troy

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.


Our Opportunity:

The RPS Technology Team provides application development and project delivery support to Charles Schwab Retirement Plan Services. The Staff, Business Systems Analyst will be part of a fast paced development environment providing scalable technology solutions to solve complex problems. This role requires analytical skills, thought leadership and collaboration to achieve delivery solutions across a highly leveraged and integrated set of applications involving in-house developed and SaaS solutions.

What you’ll do:

  • Provide ongoing support for multiple applications and processes
  • Coordinates diagnoses and troubleshoots incoming employee inquiries.
  • Provides technical expertise in identifying, evaluating and developing solutions and procedures that meet the user inquiries; working with technical support teams as necessary
  • Resolves a wide range of issues by applying judgement and technical know-how to identify creative ways to complete assignments and influence others to take action
  • Works on issues of diverse scope where analysis of data requires evaluation of indefinable factors.
  • Works with departmental or cross functional team activities, including external vendor representatives, focused on supporting applications
  • Demonstrate good judgement in selecting methods and techniques for obtaining solutions
  • Represent items in various scrum team ceremonies as needed
  • Networks with senior internal personnel in area of expertise and/or across groups to resolve issue, gain needed information and influence outcomes
  • Take responsibility for delivering superior value and client service
  • Actively participate on teams, work well with people who have diverse abilities, experiences and perspectives
  • Share knowledge and learn from others with a focus on continuous improvement
  • Author, review, update self-help content and articles

What you have:


  • Capability to manage a dynamic workload, aligning with business and technical partners on priorities and deliverable dates
  • Highly motivated, delivery oriented, organized approach with demonstrated leadership abilities
  • Ability to recognize risk and develop appropriate mitigation activities
  • Excellent facilitation, negotiation, mediation and influencing skills
  • 2-5 years prior experience supporting software development.
  • BS/BA degree, technology related preferred
  • Proficient with MS Office Product Suite (Outlook, Word, Excel, PowerPoint, Project, Visio)
  • Excellent communication skills, both written and verbal.
  • Ability to communicate effectively to various management levels within the organization.
  • Proven ability to develop relationships with vendor, business and technical partners
  • Analytical, problem solving and prioritization skills
  • Proven experience with both Agile and waterfall  (RUP – Rational Unified Process) and iterative (Agile, Kanban) development methodologies
  • Experience with JIRA, Confluence, SharePoint highly desired


What you’ll get:

  • Comprehensive Compensation and Benefits package.
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts.
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program.
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions.
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.
  • Not just a job, but a career, with an opportunity to do the best work of your life.

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.



Job Specifications
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: Accounting and Finance-2-5 yrs
Position Located In: TX - Austin, OH - Richfield
Education: HS/GED
Job Type: Full Time

Category:Information Technology
Activation Date: Thursday, April 12, 2018
Expiration Date: Tuesday, May 29, 2018
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.