Corporate Reputation Director

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Job ID:
Job Category:
Relevant Work Experience:
Marketing-6+ yrs, Communications-6+ yrs
Current Licenses / Certifications:
Position Located In:
CA - San Francisco
Job Type:
Full Time

San Francisco - CA, BRCAS2, 211 Main Street, 94105
Valerie Denise Yrigolla

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Reporting to the VP of Corporate Reputation, the Director of Corporate Reputation will be responsible for helping to promote and protect the reputation of the Charles Schwab Corporation among key stakeholder audiences through owned, traditional, and digital/social media as well as third-party influencer engagement. In addition, this role will play a central role in building and preserving a high level of trust in the organization through management of critical issues and crises.

What you’ll do:

Specific areas of responsibility will include developing and implementing communications programs related to the following areas:

  • Business and Financial Communications: media relations related to financial reporting, business performance and other corporate-level activities.
  • Issues Management: communications related to issues management and crisis response.
  • Innovation: communications initiatives to bolster Schwab’s position as an innovator and technology leader in financial services, and communications related to corporate technology platforms, including privacy and data security matters.
  • Citizenship: communications related to Schwab’s corporate citizenship efforts, including philanthropy, community service, social responsibility, and diversity and inclusion.
  • Public Affairs: communications related to legal, policy and regulatory matters.
  • Corporate Spokesperson: serve as a public spokesperson on behalf of the corporation.

What you have:

  • Strong business acumen and the ability to discuss and communicate about corporate finance and business strategy.
  • A highly collaborative working style effectively establishing trust and respect. Able to capitalize on the collective experience and expertise of colleagues to achieve desired outcomes.
  • Strong media relations skills and familiarity with relevant business, financial and trade media, and a demonstrated understanding of social media platforms.  Experience managing communications related to financial communications as public company; issues and crisis management; public affairs and technology/innovation.  Experience serving as a spokesperson in high-profile situations.
  • Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with all levels of an organization.
  • Able to understand complex issues, analyze options, and develop communications strategies that advance the organization’s interests.  Ability to link communications activities to business outcomes.
  • Proven ability to successfully engage and influence senior leadership, business partners and third-party stakeholders (such as media, influencers, analysts, policymakers).
  • Exceptional client focus and a demonstrated ability cultivate strong relationships inside and outside the organization.
  • 8+ years of experience in communications or other related fields.
  • Bachelor’s degree required; advanced degree preferred.

What you’ll get:

  • Comprehensive Compensation and Benefits package.
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts.
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program.
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions.
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.
  • Not just a job, but a career, with an opportunity to do the best work of your life.

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.

Charles Schwab & Co., Inc. will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law and regulations applicable to Charles Schwab.  

Job Specifications
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: Marketing-6+ yrs, Communications-6+ yrs
Position Located In: NY - New York, CA - San Francisco
Education: BA/BS
Job Type: Full Time

Activation Date: Tuesday, July 18, 2017
Expiration Date: Friday, September 1, 2017
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.