Sr. Staff - Program Manager (Technical)

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Job ID:
20170429-2100
Job Category:
Information Technology
Relevant Work Experience:
IT-Management/Technical Project Mgmt-6+ yrs
Current Licenses / Certifications:
None
Position Located In:
AZ - Phoenix
Education:
BA/BS
Job Type:
Full Time
Description:

Phoenix - AZ, PHX4701A, 4701 E Francisco Dr, 85044-5365
Christine Marie Mosby
20170429-2100

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all.  As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Shared Infrastructure Services & Solutions (SISS) in Schwab Technology Infrastructure Services (TIS) seeks a highly professional self-starter with extensive, proven program and project management skills.  The successful candidate will be a core part of the SISS team, and therefore, have excellent communication, stakeholder management and team building skills.  Experience managing large programs and multiple, complex projects is essential.  This position will work across Schwab Technology Services (STS), reporting to the TIS Strategic Program Office Managing Director.

What you’ll do:

  • Manage complex, strategic technology programs and/ or projects to successful completion.
  • Develop and manage relationships with and between all key program stakeholders, including the negotiation of roles and responsibilities.
  • Facilitate executive level Working Leadership Team and Steering Committee meetings.
  • Set clear expectations regarding artifacts, meetings, reporting and communication for all projects with the program.
  • Monitor the work of the Project Managers across the program, coaching where needed to ensure efficient and effective execution of project objectives and escalating to resource manager when necessary
  • Review critical artifacts to gain an understanding of project deliverables, ensure quality of content, and support the effective management of risks/issues.
  • Ensure realistic and reliable staffing plans across the program, focusing on the availability and commitment of appropriately skilled resources.
  • Ensure program-wide adherence to corporate standards including Legal, Compliance, Vendor Management, etc.
  • Track and report program level and critical project level activity and progress.
  • Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate as appropriate.
  • Engage in building consensus, and developing recommended solutions as issues arise.
  • Understand and manage dependencies and priorities across the projects within the program; ensure an integrated implementation of project deliverables across the program
  • Manage project scope by assessing requirements changes, and determining and conveying impact                                               .
  • Manage financials at the program and/or project level, as appropriate.
  • May play the Project Manager role for projects within the program, depending on expertise and bandwidth.

What you have:

  • Bachelor degree in Business or Technology discipline required; MBA desirable.
  • Minimum of eight (8) years experience in Project Management required; PMP desirable.
  • Experience with Waterfall, RUP and Agile methodologies required.
  • Experience managing technology projects required; experience with technology infrastructure projects a plus
  • Must be:
  • Self-motivated, quick and assertive.
  • Extremely detailed oriented and organized.
  • Must have:
  • Exceptional time management and multi-tasking skills.
  • Excellent written and verbal communication skills.
  • Ability to work well under pressure and comfortable with change and complexity.
  • Knowledge of project metrics, including data gathering, reporting, and trend analysis.
  • Exceptional PowerPoint skills, including functionality and design.
  • Proven experience with planning & reporting tools: 
  • Project and Portfolio Management (e.g., CA Clarity PPM, Jira)
  • Process modeling (e.g., iGrafx, Visio)
  • Project planning (e.g. MS Project, etc.)

What you’ll get:

 

  • Comprehensive Compensation and Benefits package
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.


Job Specifications
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: IT-Management/Technical Project Mgmt-6+ yrs
Position Located In: AZ - Phoenix
Education: BA/BS
Job Type: Full Time

Category:Information Technology
Activation Date: Thursday, June 8, 2017
Expiration Date: Friday, September 1, 2017
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.