Managing Director, Advisor Custody & Trading

Apply Now    
Job ID:
Job Category:
Relevant Work Experience:
Customer Service-6+ yrs, Brokerage Operations-6+ yrs
Current Licenses / Certifications:
FINRA Series 63, FINRA Series 10, FINRA Series 7, FINRA Series 9
Position Located In:
FL - Orlando
Job Type:
Full Time

Orlando - FL, ORL2, 1958 Summit Park Dr, 32810
Brendon Kyle Saul

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Charles Schwab Advisor Custody & Trading (ACT) is the industry leader in providing custodial, trading, technology and practice management to independent advisory firms. Our superior service coupled with access to sophisticated wealth-management tools help advisors attract and retain affluent clients, as well as profitably grow, compete and succeed in their business efforts.

What you’ll do:

The Service Director is responsible for driving business results across a diverse set of Service teams.  The Director position will have several direct reports who are Team Managers.  Those Team Managers are responsible for service professionals who provide the superior service that represents our competitive advantage.  Additionally, the Director role includes:

  • Motivating and inspiring our service teams to provide an outstanding client experience 
  • Actively participating in the development of our strategy to create an industry-leading and scalable service experience for advisors. Driving execution of that strategy by collaborating with colleagues across Advisor Services
  • Delivering on a number of key business objectives including employee engagement, client survey scores, team service levels, Specialist accuracy, and electronic adoption 
  • Supporting and developing Team Managers 
  • Providing on-site leadership for service teams and other local leaders
  • Building and Maintaining strong business partnerships with employees and leaders across the firm, particularly with AS Sales

What you have:

  • Series 7, 63 & 9/10 required.
  • Bachelor's degree strongly preferred
  • Leadership qualities that inspire and influence employees and business partners 
  • Ability to design, analyze and implement creative solutions to complex problems 
  • Ability to develop and execute a plan that applies to the many vs. the one (a broad client segment vs. a single client situation)
  • Willingness to own problem resolution through its completion 
  • Superior follow-up, along with excellent interpersonal, verbal, and written communication  
  • Experience developing, leading and executing projects
  • Team-oriented with the ability to act as a resource for development of the team’s effectiveness 
  • 10+ years brokerage custody experience required  

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual’s status in any group or class protected by applicable federal, state or local law.

Job Specifications
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: FINRA Series 63, FINRA Series 10, FINRA Series 7, FINRA Series 9
Relevant Work Experience: Customer Service-6+ yrs, Brokerage Operations-6+ yrs
Position Located In: FL - Orlando
Education: BA/BS
Job Type: Full Time

Activation Date: Tuesday, May 23, 2017
Expiration Date: Saturday, June 3, 2017
Apply Here
Apply Now    

Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.