Charles Schwab Apprenticeship Program

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Job ID:
1110-31191
Job Category:
Sales/Business Development
Relevant Work Experience:
Business Development and Sales-less than 2 yrs, Trading-2-5 yrs, Business Development and Sales-2-5 yrs, Customer Service-less than 2 yrs, Brokerage Operations-2-5 yrs, Brokerage Operations-less than 2yrs, Campus Programs, Trading-less than 2 yrs, Customer Service-2-5 yrs, Accounting and Finance-2-5 yrs, Financial Services-less than 2 yrs, Financial Services-2-5 yrs, Accounting and Finance-less than 2 yrs
Current Licenses / Certifications:
None
Position Located In:
IN - Indianapolis
Education:
BA/BS
Job Type:
Part Time

Our opportunity:

Looking for a career with purpose?  Client Service & Support (CS&S) is a team of financial service professionals who provide clients with guidance and solutions using advanced technology to deliver best-in-class service. Our Apprenticeship Program is a great career starter, setting a foundation for further growth and development within the company.  This program is open to current students that have completed their Freshman year, and are availble for the June 5, 2017 class in our Indianapolis Service Center. 

The apprentice class will begin full-time for the first 8-10 weeks and then transition to part-time ~15 hours a week as classes resume in the fall (August 2017) with the opportunity for full-time employment upon graduation. 

“I believe our clients recognize Schwab for the high level of service we provide, and our employees recognize Schwab for the meaningful careers they can create here.” - Brian McDonald, Senior Vice President, Client Service & Support

Our investment in you and your career begins with a learning and career development experience designed to support you through various stages of training and skills development; throughout your entire career with us.  Your team manager will act as a dedicated coach along with colleagues and internal business partners to support you in further developing your business acumen and product knowledge.

Our employees on what it’s like to work at Schwab: http://schw.jobs/IwpBk

What you’ll do:

In this Apprenticeship program you will support our clients by building trust and inspiring confidence through exceptional service, one connection at a time. Additionally, you will:

  • Complete a mix of instructor led classroom training (full-time) in your first 2 months and on-the-job learning (OJL) throughout the year
  • Learn about the fascinating world of financial services and the unique position Schwab has in the industry
  • Perform in a fast paced, inbound service center environment representing Schwab in every interaction
  • Practice active listening and open ended dialogue, to gain a thorough understanding of clients financial needs
  • Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future
  • Resolve client issues by leveraging technology and business experts within Schwab to identify efficient and effective methods to meet client goals

What you have:

  • Successful completion of our Client Focus Assessment which measures potential talent and role fit
  • Ability to establish rapport with clients over the phone to create long term relationships with Schwab
  • Desire to work in a collaborative team based culture
  • Ability to adapt and implement changes as market and business conditions evolve
  • Sophomore, Junior, or Senior enrolled and on-track to earn Bachelor’s Degree

Where you'll be:

This role is located in the Schwab office at 8332 Woodfield Crossing Blvd., Indianapolis, IN 46240

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual’s status in any group or class protected by applicable federal, state or local law.


Position Located In:IN - Indianapolis
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Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab’s hiring decisions. All other submissions should be performed online.

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC , offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products.